Get in touch
Have questions about your tickets, or a general enquiry?
Need Help?
Common Questions About KBW2023
When and where is KBW2023?
KBW2023 will take place in Seoul, Korea from September 5th to 9th.
-The main event -
IMPACT: Sept. 5-6 at The Shilla Seoul.
Please see the below address:
249 Dongho-ro, Jung-gu, Seoul
What do I receive with my ticket?
Each KBW2023 ticket grants you access to the event.
KBE2023:IMPACT
September 5-6 at The Shilla Seoul.
This includes access to all speaking sessions, general networking areas, and exhibition booths for the event.
How do I know if I am registered?
After purchasing your ticket online, you will receive a confirmation email with directions to download or print your ticket. Alternatively, go to Log in > My Page > My Order.
How do I receive my badge for the event?
To obtain your badge, please visit the ticket office located on the first floor of The Shilla Seoul. You will need to provide your ticket code, which can be found on your email confirmation.
Can I purchase a ticket at the door?
As tickets are limited, we strongly encourage you to purchase them online ahead of time. If you need to purchase tickets at the event, please visit the ticketing office early on the day of the event. Please note that we cannot guarantee the availability of tickets on the day of the event.
About Ticket Cancellation and Refund Policy?
① If you cancel your ticket within 7 days of purchase, you will receive a full refund.
② All other cancellations will follow the below refund policy:
- Cancellation 9 to 7 days before the event: 90% refund of the purchase amount.
- Cancellation 6 to 3 days before the event: 80% refund of the purchase amount.
- Cancellation 2 to 1 day before the event: 70% refund of the purchase amount.
- No refunds are available on the day of the conference.
In cases where both ① and ② apply, the policy outlined in ② will take precedence.
(However, if you cancel before midnight on the day of booking, a full refund will be issued unless the ticket was booked on the day of the conference).
"Midnight (KST) on the day of booking"
Does my ticket give me access to all the events during KBW2023?
Your ticket will grant you the only access of the main event you purchase.
Tickets for other events during the week must be purchased separately via the event organizer’s event page.
There are a lot of different side-and affiliated events going on during the week too.
What are the ticket office hours of operation?
The KBW ticketing office is open from Monday to Friday, from 8:00 AM to 5:00 PM. Please note that you can also purchase tickets 24/7 through the official KBW website.
What happens if I lose my badge at the event?
If you lose your badge, please visit the ticketing office located on the 1st floor of the Shilla Seoul. You will need to provide your ticket code, which can be found on your email confirmation or the KBW2023 web, and our staff will reissue your badge.
Will food and beverages be served during the event?
Your ticket includes lunch on both days, which will be served in a buffet format. Additionally, food and beverages may be purchased at various restaurants and cafes within the event venue.
How do I apply for speaking?
You may apply for speaking using the following link. If you have any questions, please contact speaker@koreablockchainweek.com
How do I become a sponsor in KBW2023?
Please contact sponsorship@koreablockchainweek.com for more information regarding sponsorship opportunities.
Is parking available at the venue?
There is limited parking available at the venue therefore we strongly encourage using public transportation.
Is the event wheelchair accessible?
Yes, the main conference, KBW2023:IMPACT will be wheelchair accessible.
Is there a minimum age requirement for attending the event?
Students with a valid student ID may purchase tickets. For safety reasons, those without a valid ID may have difficulty entering.
What items are not allowed in the venue?
For safety reasons, certain items are not permitted inside the venue. These include any type of weapon, musical instruments such as noisemakers, flammable substances including aerosols and certain liquids, as well as any illegal or illicit substances such as drugs. We ask that all attendees comply with these rules and respect the safety and security of all those attending the event.
Will there be WIFI at the venue?
Yes, complimentary WIFI will be provided to all attendees.