Cancellation and Refund Policy

① Cancellations made within 7 days of ticket purchase are eligible for a full refund.

② Please review the refund policy outlined below for details on partial refunds:

  • From September 14 to September 16, 2025: 90% of the purchase price will be refunded.
  • From September 17 to September 20, 2025: 80% of the purchase price will be refunded.
  • From September 21 to September 22, 2025: 70% of the purchase price will be refunded.
  • After September 23, 2025: No refunds will be issued.

Note: If conditions and both apply, condition will take precedence. However, full refunds are provided for cancellations made before 12 PM on the day of ticket purchase, as long as it is within the cancellation period.

*The actual refund date may vary slightly, depending on the time of the cancellation and the payment method used

Privacy Collection and Usage Consent

FACTBLOCK Corp.(“we” or the “Company”) legally processes and safely manages personal information in compliance with the provisions of the Personal Information Protection Act (“PIPA”) and other relevant statutes to protect the freedom and rights of users. Accordingly, in accordance with Article 30 of the PIPA, we implemented and post this Privacy Policy (this “Policy”) in order to guide users to the procedures and standards for processing of personal information and to handle related grievances promptly and smoothly.

Table of Contents
Article 1 (Scope of Collection, Purpose of Use, Retention and Use Period of Personal Information)
Article 2 (Provision of Personal Information to Third Parties)
Article 3 (Entrustment of Personal Information Processing)
Article 4 (Cross-border Transfer of Personal Information)
Article 5 (Procedures and Methods for Destroying Personal Information)
Article 6 (Rights and Duties of Users and Legal Representatives and Methods of Exercising them)
Article 7 (Measures to Ensure Safety of Personal Information)
Article 8 (Privacy Officer)
Article 9 (Methods of Remedy for Infringement of Rights and Interests)
Article 10 (Changes to the Privacy Policy)

Article 1 (Scope of Collection, Purpose of Use, Retention and Use Period of Personal Information)
(1) The Company processes users(“users” or “participants”)' personal information for the following purposes. The personal information to be processed will not be used for any purpose other than the following purposes, and if the purpose of use is changed, necessary measures, such as obtaining a separate consent pursuant to Article 18 of the PIPA, will be implemented:

- Collected Items : Participant's name, email address, affiliation, job title, and country of residence
- Purpose of Use : Verification and management of KBW2025 participants, operation of KBW2025, and sending of informational emails
- Grounds for Collection : Participants’s consent
- Retention and Use Period : Until three years from the end date of KBW2025

- Collected Items : Participant's name, email address
- Purpose of Use : Promotion of KBW2025 sponsors
- Grounds for Collection : Participants’s consent
- Retention and Use Period : Until three years from the end date of KBW2025


(2) In cases where laws require continued retention, the Company may keep personal information for specified periods even after the purpose of collection and use is achieved.

- Legal Grounds: Electronic Financial Transactions Act
- Items Retained : Records related to electronic transactions
- Retention Period : 5 years

- Legal Grounds: Electronic Financial Transactions Act
- Items Retained : Records of contracts or subscription withdrawals
- Retention Period : 5 years

- Legal Grounds: Electronic Financial Transactions Act
- Items Retained : Records of payments and goods supply
- Retention Period : 5 years

- Legal Grounds: Electronic Financial Transactions Act
- Items Retained : Consumer complaints or dispute handling
- Retention Period : 3 years

- Legal Grounds: Electronic Financial Transactions Act
- Items Retained : Advertising records
- Retention Period : 6 months


Article 2 (Provision of Personal Information to Third Parties)
(1) The Company will process users' personal information only within the scope specified in the purpose of processing personal information, and will not provide it to a third party without the user's consent.
(2) The Company provides personal information to third parties for smooth provision of the service as follows:

- Receiver : Seoul Tourism Organization, Korea Tourism Organization
- Purpose of Provision : Management of subsidy payments to Company
- Items Provided : Participant's name
- Grounds for Provision : Participants’s consent
- Retention and Use Period : Until one year from the end date of KBW2025

(3) The Company may provide personal information to a third party without the consent of the user when the Company is obligated to submit personal information pursuant to the relevant laws and regulations, or in case of resolving emergency situations such as disasters, infectious diseases, events or accidents that pose an imminent danger to life or body, or imminent loss of property.

Article 3 (Entrustment of Personal Information Processing)
(1) The Company entrusts the following personal information processing tasks for the smooth processing of personal information.

- Person to Be Entrusted (consignee) : Eximbay
- Details of Entrusted Work : Payment processing

- Person to Be Entrusted (consignee) : Brevo
- Details of Entrusted Work : Email delivery

- Person to Be Entrusted (consignee) : Nowis
- Details of Entrusted Work : Participant management, name tag issuance, participant registration management

- Person to Be Entrusted (consignee) : FACTBLOCK GLOBAL PTE.LTD
- Details of Entrusted Work : KBW2025 Ticket Management and Operations

(2) In accordance with Article 26 of the PIPA, when entering into a consignment contract, the Company specifies in documents such as contracts certain matters including prohibition of processing personal information other than for the purpose of performing consignment work, technical and administrative protection measures, restrictions on re-consignment, management and supervision of the consignee, and liability for damages, etc., and supervises whether the consignee handles personal information safely.
(3) If the content of the entrusted work or the consignee is changed, the Company will disclose it through this Policy without delay.

Article 4 (Cross-border Transfer of Personal Information)
(1) The Company may transfer users' personal information overseas for the purposes specified in this Privacy Policy and for the provision of services.
(2) When transferring personal information overseas, the Company, in accordance with Article 28-8 of the Personal Information Protection Act, will inform users of the specific personal information being transferred, the destination country, the date and method of transfer, the recipient’s name (or, in the case of a corporation, its name and the contact information of the information management officer), the purpose for which the recipient will use the personal information, and the retention and usage period. The Company will obtain user consent as a general principle and specify such details in this Privacy Policy.
(3) The Company transfers personal information collected from users overseas as described below. If users refuse the transfer of their personal information overseas, service usage may be restricted. Users who do not wish for their information to be transferred overseas may decline the transfer via the website or customer service center through the ticket page or customer service (ticket@koreablockchainweek.com).

- Legal Grounds: Personal Information Protection Act (Entrustment of Personal Information Processing)
- Receiver (Country) : FACTBLOCK GLOBAL PTE.LTD (Singapore)
- Transfer Date and Method : From the Participant's FABLO App Registration / Remote Transmission via a Dedicated Network
- Transferred Items : Participant's name, company, job title, and email address, KBW2025 ticket information
- Purpose of Use : KBW2025 Ticket Management and Operations
- Retention and Use Period : Until three years after the end of KBW2025

Article 5 (Procedures and Methods for Destroying Personal Information)
(1) When the personal information becomes unnecessary, such as the expiration of the retention period of personal information or the achievement of the purpose of processing, the Company destroys the personal information without delay.
(2) In cases where personal information must continue to be preserved pursuant to other laws and regulations despite the expiration of the personal information retention period agreed upon by the user or the purpose of processing has been achieved, the personal information will be transferred to a separate database or stored in a different storage location.
(3) The procedures and methods of destroying personal information are as follows:
1. Destruction procedure: The Company will select the personal information for which the reason for destruction has occurred, and destroy the personal information with the approval of the Privacy Officer of the Company;
2. Destruction method: The Company will destroy personal information recorded and stored in the form of electronic files so that the records cannot be reproduced, and the personal information recorded and stored in paper documents will be destroyed by shredding or incineration.

Article 6 (Rights and Duties of Users and Legal Representatives and Methods of Exercising them)
(1) Users may exercise their rights to the Company at any time, such as requesting viewing, correction, deletion, and suspension of processing of personal information. However, the exercise of the right, such as the request for viewing, correction, deletion, suspension of processing of personal information, by the user shall be limited under the provisions of the relevant statutes such as Article 35 (4), Article 36 (1), and Article 37 (2) of PIPA.
(2) Users may exercise their rights through e-mail, telephone, etc. in accordance with Article 41 (1) of the Enforcement Decree of the PIPA, and the Company will take action without delay.
(3) The exercise of the rights under Paragraph (1) may be made through the legal representative of the user or an agent such as a person who has been delegated. In this case, a power of attorney in the attached Form 11 of the "Public Notice on Personal Information Processing Methods (No. 2020-7)" shall be submitted.
(4) Users and their legal representatives may view or correct personal information in 'Settings> Profile Management> Account Information' after logging into the service.
(5) When requesting correction or deletion of personal information, if the personal information is specified as the object of collection in other statutes, the deletion cannot be requested.
(6) The Company will confirm whether the person who made the request for access, correction or deletion, or suspension of processing, etc. according to the user's right is the identical person or a legitimate agent.

Article 7 (Measures to Ensure Safety of Personal Information)
The Company takes the following measures to ensure safety of personal information:
(1) Administrative measures:
1. Establishment and implementation of internal management plan: For the safe handling of personal information, a Privacy Officer is designated and an internal management plan is established and implemented.
2. Minimization of the number of personnel handling personal information and training on information protection: The minimum number of personnel handling personal information is designated and operated, and information protection training and inspections are conducted for persons handling personal information.
(2). Technical measures:
1. Preparation of technical measures against hacking, etc.: The Company installs security programs to prevent the leakage or damage of users' personal information due to hacking or computer viruses, and manages to protect it safely through periodic checks and updates of the latest patches.
2. Management of access rights to the personal information processing system: The Company establishes and operates access control measures for personal information by granting, changing, and revoking access rights to the system that processes personal information, and controls unauthorized access from the outside using an intrusion prevention system.
3. Encryption of personal information: The Company stores and manages important personal information such as user passwords by applying a secure encryption algorithm.
(3). Physical measures:
1. Designation and operation of protected areas: The Company separately designates, operates and manages computer rooms, etc., where important information such as users' personal information is handled as protected areas such as control areas or restricted areas.
2. Access control for unauthorized persons: The Company establishes and operates access control procedures for protected areas, and prevents leakage and damage of users' personal information.

Article 8 (Privacy Officer)
(1) The user may file a request for access to personal information pursuant to Article 35 of the PIPA to the following person or department in charge. The Company will endeavor to promptly process the personal information access request of the data subject.
- Department in charge of personal information protection:
- Department Name: Operators
- Email: ticket@koreablockchainweek.com
(2) Users may contact the Privacy Officer or the department in charge of personal information protection about all personal information protection inquiries, complaints, and damage relief caused by using the Company's service. The Company will respond to and handle inquiries from users.
(3) The Company is not liable for any damages not attributable to the Company, such as user negligence or accidents in areas not managed by the Company, even though the Company has fulfilled the technical, physical and administrative measures required by law to protect personal information.

Article 9 (Methods of Remedy for Infringement of Rights and Interests)
(1) Users may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee or the Personal Information Infringement Report Center of the Korea Internet and Security Agency, etc. For other reports and consultations of personal information infringement, please contact the following agencies:
Personal Information Dispute Mediation Committee: (without area code) 1833-6972 (www.kopico.go.kr);
Personal Information Infringement Reporting Center: (without area code) 118 (privacy.kisa.or.kr);
Supreme Prosecutors' Office: (without area code) 1301 (www.spo.go.kr);
National Police Agency: (without area code) 182 (ecrm.cyber.go.kr).
(2) Any person whose rights or interests have been infringed due to the disposition or omission made by the head of a public institution in response to a request under Articles 35, 36 and 37 of the PIPA may file an administrative appeal under the provisions of the Administrative Appeals Act.
Central Administrative Appeals Commission: (without area code) 110 (www.simpan.go.kr)

Article 10 (Changes to the Privacy Policy)
This Policy is effective as of February 27, 2025.

Terms and Conditions

Article 1 (Purpose)
These terms and conditions are established for the purpose of defining the rights, obligations, and responsibilities between FACTBLOCK Corp.(hereinafter referred to as the “Company”) that operates the Korea Blockchain Week 2025 (the KBW2025) and the users in relation to the use of event information and registration services (hereinafter referred to as the "Services").

Article 2 (Definitions)
① "Website" refers to the virtual space provided by the Company through the KBW2025 event website(www.koreablockchainweek.com) where Users can access and trade goods including Offline Event Tickets(hereinafter referred to as "Goods, etc.") or Services, using computer or information communication facilities.
② "User" refers to any person who accesses the Website and receives the Services provided by the Company in accordance with these terms and conditions.
③ "Offline Event Ticket" refers to a paper or digital voucher that certifies the right to participate in the KBW2025.

Article 3 (Disclosure, Explanation and Revision of Terms and Conditions)
① The Company shall post the contents of these terms and conditions on the initial service screen (front) of the website, to enable Users to easily access this information. However, the contents of the terms and conditions may be provided through a connected screen for Users to view.
② Before Users agree to the terms and conditions, the Company must provide a separate connected screen or pop-up screen to ensure that Users can understand important contents such as withdrawal of subscription, delivery responsibility, refund conditions, etc., and obtain the User’s confirmation.
③ The Company may revise these terms and conditions within the scope that does not violate the "Act on Consumer Protection in Electronic Commerce, Etc.," "Act on Regulation of Standardized Contracts," "Electronic Documents and Transactions Act," "Electronic Financial Transactions Act," "Electronic Signatures Act," "Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.," "Door-to-Door Sales Act," "Consumer Basic Act," and other relevant laws.
④ When the Company revises the terms and conditions, it shall announce the effective date and reasons for the revision, along with the current terms and conditions, on the initial screen from 7 days prior to the effective date until the day before the effective date. However, in the case of changing the terms and conditions to the disadvantage of Users, the Company shall announce it with a minimum notice period of 30 days or more. In this case, the Company shall clearly indicate the pre-revision and post-revision contents, making it easy for Users to understand.
⑤ Revised terms and conditions shall only apply to contracts concluded after the effective date. The pre-revision terms and conditions shall continue to apply to contracts that have already been concluded. However, if Users who have already entered into a contract wish to apply the revised terms and conditions, they may send their consent to the Company within the notice period for the revised terms and conditions stated in paragraph 3, and in that case, the revised terms and conditions shall apply.
⑥ Matters not specified in these terms and conditions and the interpretation of these terms and conditions shall be governed by the "Act on Consumer Protection in Electronic Commerce, Etc.," "Act on Regulation of Standardized Contracts," guidelines on consumer protection in electronic commerce, etc. established by the Fair Trade Commission, relevant laws and regulations, or generally accepted practices.

Article 4 (Provision and Modification of Services)
① The Company performs the following tasks:
1. Providing information on Offline Event Tickets and entering into purchase contract
2. Delivery of Offline Event Tickets for which purchase contracts have been entered into
3. Other tasks designated by the Company
② In the event of the sold-out status or changes in technical specifications of Offline Event Tickets, the Company may modify the contents of the Offline Event Tickets to be provided under future contracts. In this case, the modified contents of the Offline Event Tickets and the date of provision shall be promptly notified at the place where the current contents of the Offline Event Tickets are posted.
③ If the Company needs to modify the contents of the service it has contracted with the User, or in the event that any content of Offline Event Ticket is changed due to sold-out status, it shall immediately notify the User of the cause and details at an address where the User can be contacted.

Article 5 (Suspension of Service)
① The Company may temporarily suspend the provision of services in any of the following cases. However, the Company shall not be liable for any damages incurred by Users or third parties due to the suspension of service, unless such damage is caused by willful misconduct or negligence of the Company.
1. Suspension of service due to scheduled maintenance, facility repair, replacement or malfunction
2. Temporary suspension of service use due to communication repair works, interruption of communication, etc.
② If a reason for service suspension arises as specified in Paragraph 1, the Company shall promptly notify Users of the reason and the temporary service suspension period without delay.

Article 6 (Notification to Users)
① When the Company notifies a User, it may be sent to the User's designated email address agreed upon with the Company.
② In the case of a notice to an unspecified number of Users, the Company may post the notice on the bulletin board of the website, in lieu of individual notifications. However, for important matters relating to the User's transactions, individual notifications shall be given.

Article 7 (Establishment of Contract)
1 The Company may refuse transaction of Goods, etc. under any of the following circumstances.
2. If there is false, omitted, or misleading information in the purchase application
3. If there is a significant impediment in accepting the purchase application in terms of the technical operation of the website
② The contract is deemed to be formed at the time the Company’s acceptance is received by the User in the form of a receipt confirmation notice, as stated in Article 9, paragraph 1.
③ The acceptance by the Company includes confirmation of the User's purchase application, information on the availability of the goods or services, the right to amend or cancel the purchase application, etc.

Article 8 (Payment Methods)
User may choose the method of payment for goods or services purchased from the website from the methods listed below. However, the Company cannot charge any additional fees for the payment method of the User under any pretext.
1. Credit card payment

Article 9 (Receipt Confirmation Notice, Modification and Cancellation of Purchase Application)
① If there is a purchase application from a User, the Company sends a receipt confirmation notice to the User.
② Upon receiving the receipt confirmation notice, the User shall immediately request a modification or cancellation of the purchase application if there is a discrepancy in the intention of the User's expression. If the User makes a request before delivery, the Company must promptly process the request accordingly..

Article 10 (Supply of Goods, etc.)
① Unless there is a separate agreement between the Company and the User regarding the supply timing of Goods, etc., the Company shall deliver the purchased Goods, etc. purchased by the User to the designated location specified by the User.
② When the Company delivers Goods, etc., the User shall, in principle, bear the shipping costs.

Article 11 (Withdrawal of Purchase Application, etc.)
① Users are entitled to a full refund within 7 days from the date they receive the receipt confirmation notice pursuant to Article 9. (However, if the supply of the Offline Event Ticket is delayed beyond the date of receipt of the written contract, the refund period shall be counted from the date of supply or the date the supply of the Offline Event Ticket begins.)
② Notwithstanding the provisions of paragraph 1, in the case of withdrawal or cancellation of ticket purchases, the following refund percentages shall apply based on the event date:
9 days to 7 days before the event: 90% refund of ticket price
6 days to 3 days before the event: 80% refund of ticket price
2 days to 1 day before the event: 70% refund of ticket price
On the day of the event: No refund
③ In cases where both paragraphs 1 and 2 apply, the refund policy based on paragraph 2 shall take precedence. (However, if the cancellation is made before 12:00 AM on the day of the purchase within the cancellation period, a full refund shall be provided.)
④ Notwithstanding the provisions of paragraphs 1 and 2, if the User has already used the Offline Event Ticket or if the Offline Event Ticket is damaged due to the User's fault, the refund may be restricted.
⑤ Notwithstanding the provisions of paragraph 4, if the content of the Offline Event Ticket or its performance differs from the displayed or advertised content or the contract, the User may withdraw the purchase application within 3 months from the date of receiving the Offline Event Ticket or within 30 days from the date the User became aware or could have become aware of such fact.

Article 12 (Effects of Withdrawal of Purchase Application, etc.)
① In the event that the Company receives returned Offline Event Tickets or other goods from the User, it shall refund the amount already received within 3 business days. If the Company delays the refund of the Offline Event Tickets, the Company shall pay the User a delay interest calculated by multiplying the delay interest rate prescribed in Article 21-2 of the "Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc."
② When refunding the above amount, if the User has paid the price of the Goods, etc. through a credit card or electronic currency, the Company shall request the business operator that provided the payment method to suspend or cancel the charge for the price of the Goods, etc. without delay.

Article 13 (Protection of Personal Information)
① The Company establishes a security system to protect Users' personal information and designates a personal information protection officer to manage it.
② The Company collects only the minimum personal information necessary for Users to use the Services.

Article 14 (Obligations of the Company)
① The Company shall not engage in acts prohibited by laws and these terms and conditions and shall make every effort to provide goods/services continuously, stably, and in accordance with these terms and conditions.
② The Company shall establish a security system to protect the personal information (including credit information) of Users and ensure that Users can use the internet service safely.
③ The Company shall not send commercial electronic mails for profit purposes without the User’s consent.

Article 15 (Obligations of Users)
Users shall not engage in the following actions:
1. Providing false information when purchasing Goods
2. Identity theft of others' information
3. Modifying information posted on the website by the Company
4. Transmitting or posting information (such as computer programs) on the website without the Company’s permission
5. Infringing upon the copyrights or other intellectual property rights of the Company or third parties
6. Damaging the reputation of the Company or interfering with its operations or business of third parties
7. Posting or disclosing obscene, violent messages, images, sounds, or other information that violates public morals on the website

Article 16 (Ownership of Copyright and Restrictions on Use)
① The copyright and other intellectual property rights of the works created by the Company belong to the Company.
② Users shall not reproduce, transmit, publish, distribute, broadcast, or use for commercial purposes without obtaining prior consent from the Company any information obtained through the use of the website that is subject to the intellectual property rights of the Company.

Article 17 (Disclaimer)

① The Company shall not be held liable for Offline Event Tickets purchased by Users through the website unless there is willful misconduct or negligence. Therefore, the Company shall not be responsible for any damages or losses incurred by the buyer during the use of Offline Event Tickets unless caused by willful misconduct or negligence.
② The Company shall not be liable for any damages arising from the use of free services provided by the Company unless caused by willful misconduct or negligence.

Article 18 (Dispute Resolution and Governing Law)
① In the event of a dispute arising between the parties in relation to these terms and conditions, the parties shall make sincere efforts to resolve the dispute through mutual consultation. If an agreement cannot be reached, the dispute shall be resolved in accordance with the procedures prescribed by the Civil Procedure Act and other relevant laws.
② The interpretation of these terms and conditions and any disputes related thereto shall be governed by the laws of the Republic of Korea.

Supplementary Provision (Effective Date) These terms and conditions shall be effective from February 27, 2025.